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Address

Rikas Medical
The leading provider of fertility treatments to couples in Ukraine since 2013.
58, Zhylyanska Str., Kyiv-01033, Ukraine

E-mail

info@rikasmedical.com

Phone

+380.50.623.1683

Fax

+380.50.623.1683

Patient-Focused CRM

Patients today expect ever better services, which puts pressure on healthcare companies to enhance service delivery while reducing complexity for patients and healthcare companies alike. Healthcare companies need solutions that improve service delivery and patient satisfaction and would also enable them to target specific patient needs with customized outreach.

In addition to supplying quality care, Rikas Medical continue to look for methods to increase patient satisfaction and assist patients in proactively controlling their health. This is the key reason why Rikas Medical is implementing Customer Relationship Management (CRM) to assist our patients to better plan and manage their health care interactions, costs, and benefits.

Our business is built on relationships, and we are now doing a more satisfactory job of retaining our patients, because, more often than not, we are able to identify their needs before they are able to. We have been in a position to provide our patients with same-day response, reducing waiting times that occasionally used to be quite long.

Knowledge-driven health care through patient-focused CRM connects our patients and processes, enhancing collaboration for more efficient interaction with the patients and situation management. We are able to empower our staff to supply enhanced services to a broader patient community, promote good health, and enhance patient well-being while strengthening relationships and controlling the cost of services.

Our patients can usually benefit from a well-recognized, uniform, and enhanced CRM solution that needs less knowledge on their side. Going for a patient relationship management approach, we have moved beyond dealing with cases of illness all the way up to enabling positive care by creating productive, long-term ties with patients.


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  • Patient-Focused CRM

    Posted 2016-07-15

    Patients today expect ever better services, which puts pressure on healthcare companies to enhance service delivery while reducing complexity for patients. Healthcare companies need solutions that improve patient satisfaction.

    Details

  • Surrogacy

    Posted 2016-07-01

    Surrogacy is most likely the most questionable of all the assisted reproductive technologies presently being used. Surrogacy is definitely an option that enables you to become parents whenever you cannot carry a pregnancy by yourself.

    Details

  • Egg Donation

    Posted 2016-06-15

    Obviously, you would prefer to use your own eggs. But egg donation enables you to have a pregnancy and deliver the baby. The donor offers the eggs, the eggs are fertilized from your partner’s sperm, and the resulting embryos are put in your uterus.

    Details

  • In Vitro Fertilization (IVF)

    Posted 2016-06-01

    IVF is the method in which the woman’s ovaries are stimulated to produce eggs, the eggs are removed and fertilized using the male partner’s sperm in a laboratory, and the resulting embryos are placed into her uterus after a few days.

    Details